We provide A to Z Services Related To Call Centre
Today We live in a globalized world. Distance has been conquered with information and communication technology. Even if the world is not totally flat yet, it is more flat than it was ever before. And in this level playing field, opportunities are galore for the one who have gumption and competence.
Indian Call Center and BPO industry emerged in early twenty first century. Multi-national companies of developed countries brought their operations to India, purely to drive efficiency. The Indian industry trumped all other players in the fray with its large pool of intellectual capital, human resource and IT infrastructure. Today Indian entrepreneurs are spurring the growth story of this industry. It has made India synonymous offshore call center services and the country commands maximum share of offshore business.
This portal is the confluence point for service providers of Call centers in India, for those seeking their services and also those who seek a career in this burgeoning industry. On this portal, you can network with various enterprises across India who offer Call center services and get the best deal. For an enterprise based in USA, UK or Australia, outsourcing to India straightaway slashes your costs by half and gives you optimum quality service. India has become so synonymous with outsourcing that now India also features in the political discourse of USA politicians. However, it must be underlined that there is neither selective globalization nor selective protectionism!
Crystal Business Solution’s Consultancy Service
Our team of Consultants understands that you can be perplexed due to the astounding number of service providers in India. Also, you might have apprehensions and queries related to genuineness of the BPO services, the security of your data and the price of services here. Therefore, our team performs due diligence and scrutinizes the service provider thoroughly. To verify the credentials of a firm, we perform –
We help you identify the best outsourcing partners for your requirement.
Crystal Business Solution’s Vendor Relationship Management Service
We offer support and become your partners in the outsourcing project. We assist you in process migration to Call centre in India. Our team also helps you monitor the delivery by the vendor. We make at least two physical visits to the vendor every month and take special care of software or technical issues. We also resolve any discrepancies that may arise later and ensure a smooth professional relationship.